How Competence Call Center compares to Leadbird

Competence Call Center is a European business process outsourcing company that works with clients who outsource their crucial business processes and provide exceptional customer care. The company comprises more than 6,000 professional agents that are responsible for ensuring customer satisfaction and retention. Competence Call Center started in 1998 and operates from eighteen locations in eight countries, including Austria, Bosnia and Herzegovina, Germany, Latvia, Poland, Romania, Switzerland, Slovakia, and Turkey. It develops long-term relationships with its clients, consisting of B2B and B2C companies that want to boost revenue. Recently, the company has rebranded itself and became a part of TELUS International.